Casualties unknown

1999-01-05: Boeing 727-225A (N804MA) — Phoenix, AZ

Phoenix, AZ, US

On January 5, 1999, a Boeing 727-225A (registration N804MA) was involved in an aviation accident near Phoenix, AZ. Investigators recorded the probable cause as: The failure of the ground handling personnel to properly secure the aft cargo door following the loading of the late arriving baggage. This summary draws on records from the U.S. National Transportation Safety Board (NTSB) historical archive; 8 related events involving the same aircraft type or operator are linked below.

Sourcesthe U.S. National Transportation Safety Board (NTSB) historical archivePrimary reportUpdated 1781061362Data APIEditorial standards
Aircraft registered N804MA
Aircraft registered N804MA. Photo: Aero Icarus from Zürich, Switzerland / CC BY-SA 2.0, via Wikimedia Commons

A passenger observed the rear cargo door opening during the rotation phase of takeoff, prompting an emergency return and landing without injury.

What happened

During the takeoff rotation of a flight scheduled for 0830 departure, a passenger seated in row 32 observed the rear cargo door open. The passenger notified a flight attendant, who then alerted the cockpit. The flight crew experienced audible bangs and airframe vibrations, leading them to declare an emergency. The aircraft returned to the airport and landed without incident. Upon the aircraft's arrival on the runway, airport fire personnel observed that the aft cargo door was open at a 90-degree angle, though the handle appeared to be in or flush with the door.

Investigations into the departure timeline revealed the aircraft arrived at the loading area at 0800, later than scheduled. The captain noted that the flight engineer was working quickly to complete duties prior to departure. During the final walk-around, which included a check of the cargo doors, the captain reported that no cargo door lights were illuminated on the annunciator panel.

Discrepancies were noted regarding the aircraft load. While the load manifest listed 172 passengers (with 168 initially on board and two late arrivals), the bag count presented inconsistencies. Ground handlers reported loading 202 bags, including 5-6 bags loaded just before departure, but a post-incident count revealed a total of 208 bags were onboard.

The investigation

Technical examinations focused on the cargo door mechanism and the aircraft's warning systems. Testing of the aft cargo door proximity switch revealed contamination between contact terminals, although investigators could not determine if this contamination caused an indication anomaly on the annunciator panel. Post-incident functional tests confirmed that the cargo door open warning light and its associated circuit were functioning normally. It was noted that when the handle is closed, the door does not sit flush with the doorframe.

Investigation report by the U.S. National Transportation Safety Board (NTSB) historical archive. Original record: https://carol.ntsb.gov/event/20001204X00072. This page is a structured re-presentation; facts and quotes are in the National Transportation Safety Board (NTSB), United States.