No fatalities

Flight Attendant Seriously Injured During Turbulence Event (N504UA)

Lithonia, GA, US

On April 21, 2003, a Boeing 757-222 (registration N504UA) was involved in an aviation accident near Lithonia, GA. No fatalities were reported. Investigators recorded the probable cause as: The flight into adverse weather encountered by the flight crew, and the flight attendant's restraint not available when she was informed to take her seat. The convective associated turbulence was a contributing factor. This summary draws on records from the U.S. National Transportation Safety Board (NTSB) historical archive; 6 related events involving the same aircraft type or operator are linked below.

Sourcesthe U.S. National Transportation Safety Board (NTSB) historical archivePrimary reportUpdated 2026-07-04Data APIEditorial standards
Aircraft registered N504UA
Aircraft registered N504UA. Photo: Simon_sees from Australia / CC BY 2.0, via Wikimedia Commons

A flight attendant sustained serious injuries when a domestic passenger flight encountered moderate turbulence with a strong updraft while diverting around convective activity at flight level 290.

Incident Details

A domestic scheduled passenger flight at flight level 290 encountered turbulence while the flightcrew was diverting around an area of convective activity. The turbulence was described as moderate and included a strong updraft. This event led to injuries for one of the flight attendants.

Flight Attendant's Experience

Prior to the turbulence, the injured flight attendant had received a message from another flight attendant advising her to return to her seat and strap in. She was en route to her jump seat when the turbulence commenced. The flight attendant recounted that she "flew through the air" and hit her leg on a galley counter. As a result of the impact, she sustained serious injuries.

Crew Response

The flightcrew had been navigating to avoid convective activity, indicating an awareness of potential weather disturbances. Despite these precautions, the aircraft encountered moderate turbulence with a strong updraft. The flight attendant's actions to comply with the seatbelt instruction were in progress when the event occurred.

Injuries

The source explicitly states that the flight attendant received serious injuries. No other details about the extent of injuries or medical treatment were provided.

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Frequently asked questions

What happened in the 21 Apr 2003 Boeing 757-222 accident near Lithonia, GA?

A flight attendant sustained serious injuries when a domestic passenger flight encountered moderate turbulence with a strong updraft while diverting around convective activity at flight level 290.

Were there any fatalities in the 21 Apr 2003 Boeing 757-222 accident?

No fatalities were recorded in this accident.

What aircraft was involved and where did it happen?

The accident on 21 Apr 2003 involved a Boeing 757-222, registration N504UA, at Lithonia, GA.

What was the probable cause of the accident?

The flight into adverse weather encountered by the flight crew, and the flight attendant's restraint not available when she was informed to take her seat. The convective associated turbulence was a contributing factor.

Investigation report by the U.S. National Transportation Safety Board (NTSB) historical archive. Original record: https://carol.ntsb.gov/event/20030505X00618. This page is a structured re-presentation; facts and quotes are in the National Transportation Safety Board (NTSB), United States.