Casualties unknown

Flight Attendant Seriously Injured During Turbulence Event (N662SW)

St. Louis, MO, US

On April 10, 2004, a Boeing 737-300 (registration N662SW) was involved in an aviation accident near St. Louis, MO. Investigators recorded the probable cause as: The inadvertent encounter with turbulence which resulted in the injury to the flight attendant. This summary draws on records from the U.S. National Transportation Safety Board (NTSB) historical archive; 8 related events involving the same aircraft type or operator are linked below.

Sourcesthe U.S. National Transportation Safety Board (NTSB) historical archivePrimary reportUpdated 2026-06-10Data APIEditorial standards
Aircraft registered N662SW
Aircraft registered N662SW. Photo: Eddie Maloney from North Las Vegas, USA / CC BY-SA 2.0, via Wikimedia Commons

A flight attendant suffered a serious injury when a commercial flight encountered turbulence from a storm front. The aircraft was not damaged, and the flight had been deviating to minimize turbulence.

Incident Overview

A commercial airline flight experienced turbulence that resulted in a serious injury to a flight attendant. According to a report from the operator, the turbulence was attributed to a storm front along the route of flight. The aircraft was not damaged during the event.

Flight Path and Turbulence Management

The airplane had been deviating from its planned course in an attempt to minimize the turbulence encountered. Despite these efforts, the flight encountered significant turbulence.

Pilot Statement

In a written report, the pilot stated that while en route, the airplane was in turbulence. He noted that the seat belt sign was on. As the turbulence began to intensify, he made a public address announcement instructing the flight attendants to be seated. Shortly thereafter, he was informed that one of the flight attendants had been injured.

Flight Attendant Report

A written report from the flight attendants indicated that the fasten seat belt sign was not illuminated at the time of the injury.

Conclusion

No additional information regarding the specific aircraft type, registration, operator, date, or location was provided in the source. The investigation did not assign a probable cause for the incident.

Investigation report by the U.S. National Transportation Safety Board (NTSB) historical archive. Original record: https://carol.ntsb.gov/event/20040618X00835. This page is a structured re-presentation; facts and quotes are in the National Transportation Safety Board (NTSB), United States.