Thai Airways removes CEO after flood disruption and baggage backlog

Thai Airways International has removed Chai Eamsiri as chief executive with immediate effect, following a week of disruption at Suvarnabhumi Airport in Bangkok. The board's decision came at a special meeting on October 2, 2026, chaired by Lavaron Sangsnit, and director Samrit Samniang was appointed acting CEO. Chai remains a director while a fact-finding investigation into the disruption continues.

The trouble started with heavy rain and flooding across Bangkok and nearby provinces from September 25. Many of the airline's ground-handling staff were unable to reach work, with some staying behind to protect their homes and property despite vehicles being sent to collect them.

Baggage handling, flight operations and ground services all suffered at the carrier's main hub. On September 28 alone, 34 Thai Airways flights were delayed, and baggage from 52 flights operated on September 26 and 27 had still not been sorted and delivered two to three days later. As of October 2, Chai said most of the remaining backlog should be cleared within two days.

Chai said the airline was hit harder than other carriers because Suvarnabhumi is its busiest base and it also provides ground handling for partner airlines. He apologised publicly, stating the airline offers no excuses.

Airports of Thailand coordinated extra manpower from the Royal Thai Air Force, military personnel and Thailand Post to help sort and deliver bags to passengers' homes and hotels.