Incident Overview
While descending for an approach into an airport, the airplane encountered moderate turbulence. The captain had briefed the lead flight attendant about the expected turbulence and requested that the cabin be secured early, with all occupants, including flight attendants, seated and restrained. A prearranged chime signal was to indicate that everyone should be in their seats.
Sequence of Events
Following the chime signal, all passengers and crew were seated and secured. However, a flight attendant seated at the rear of the airplane noticed that an upper door compartment in the galley had come open. This compartment was positioned in line with both her head and another flight attendant's head, and she was concerned that objects might fall out of the compartment during landing and cause injury. She unfastened her restraints, stood up, and secured the compartment door.
Injury Occurrence
As she was returning to her seat, the airplane experienced a severe jolt. The force violently slammed her into the ceiling and then onto the floor. One flight attendant sustained serious injuries as a result of this event.
Aftermath
The flight attendant received medical attention for her injuries. No other injuries were reported among passengers or crew. The incident occurred during a routine descent in conditions of moderate turbulence that escalated to a severe jolt.