No fatalities

20 Oct 2011: BOEING 767-2B7 — US AIRWAYS INC — New York, NY

New York, NY, United States
SourcesNTSBPrimary reportUpdated 1778583330Data APIEditorial standards
BOEING 767-2B7
Photo: Tosaka / CC BY 3.0, via Wikimedia Commons

A passenger fractured her ankle after falling in the aisle when the aircraft encountered unforecast moderate turbulence about 15 minutes after departure.

Incident Overview

Approximately 15 minutes after departure, while the aircraft was climbing through flight level 220 (FL220), the captain permitted the use of approved portable electronic devices (PEDs). However, the fasten seatbelt sign remained illuminated throughout the climb. Following the authorization, several passengers began moving about the cabin, including one individual who proceeded to the lavatory.

Sequence of Events

As the passenger was exiting the lavatory and returning to her seat, the aircraft encountered unforecast moderate turbulence. The passenger subsequently lost her balance and fell to the aisle floor, sustaining a fractured ankle as a result of the fall.

Aftermath

In response to the injury, the flight crew decided to return the aircraft to the departure airport. No further details regarding the flight's return or medical treatment were provided in the source.

Operational Context

According to the flight crew and a flight attendant, the turbulence was not forecasted. The decision to allow PED use above 10,000 feet was in accordance with approved procedures, but the seatbelt sign remained on as the aircraft continued its climb.

Contributing factors

Causes

Passenger

Other contributing factors

Effect on operation