No fatalities

Container Number Misidentification Leads to Incorrect Loading (VH-VFN)

Sydney Airport, New South Wales

On September 8, 2016, an Airbus A320-232 (registration VH-VFN) operated by Jetstar Airways was involved in an aviation accident near Sydney Airport, New South Wales. No fatalities were reported. Investigators recorded the probable cause as: These findings should not be read as apportioning blame or liability to any particular organisation or individual. This summary draws on records from the Australian Transport Safety Bureau (ATSB); 8 related events involving the same aircraft type or operator are linked below.

Sourcesthe Australian Transport Safety Bureau (ATSB)Primary reportUpdated 2026-07-04Data APIEditorial standards
Airbus A320-232
Photo: Tosaka / CC BY 3.0, via Wikimedia Commons

A freight company employee misread container digits, leading to placement in the wrong bay. The leading hand corrected documents with a pen despite a discrepancy, and the captain accepted the amendment without verification.

Incident Overview

An aircraft operator reported that a member of a freight company misread the digits on a container, confusing 1483 for 4183, and transported it to an incorrect bay while delivering the correct DWS (Dangerous Goods Declaration and Weight Statement) and container card.

Actions of the Leading Hand

The leading hand incorrectly assumed that freight container 1483 was the correct container to be loaded, but believed that the container number on the container card and DWS (4183) had been entered incorrectly due to a transcription error. Although the leading hand could have requested a new printed DWS and container card, the combination of limited turnaround time and a concern to ensure the freight made it to its destination that night led the leading hand to instead “correct” the numbers with a pen so they matched the number on the container. This action eliminated an opportunity for the incorrect assumption to be identified.

Captain's Acceptance

The captain observed the discrepancy between the container number and the documents but accepted the hand-written amendment to the DWS based on the leading hand’s assurance that the correct container had been loaded onto the aircraft.

Outcome

The incident resulted in an incorrect container being loaded onto the aircraft. No further details regarding consequences or subsequent actions were provided.

Frequently asked questions

What happened in the 8 Sept 2016 Airbus A320-232 accident near Sydney Airport, New South Wales?

A freight company employee misread container digits, leading to placement in the wrong bay. The leading hand corrected documents with a pen despite a discrepancy, and the captain accepted the amendment without verification.

Were there any fatalities in the 8 Sept 2016 Airbus A320-232 accident?

No fatalities were recorded in this accident.

What aircraft was involved and where did it happen?

The accident on 8 Sept 2016 involved an Airbus A320-232, registration VH-VFN, operated by Jetstar Airways, at Sydney Airport, New South Wales.

What was the probable cause of the accident?

These findings should not be read as apportioning blame or liability to any particular organisation or individual. An incorrect container was delivered to the ramp by the cargo terminal operator, probably because the cargo terminal operator crew misread the similar container numbers. The short turnaround time…