Air Serbia introduces certificate for children's first flight

Air Serbia has introduced a new customer service initiative aimed at young travelers. The carrier now offers a so-called First Flight Certificate to children taking their first flight.

According to the airline, the certificate is meant to give families a keepsake marking the occasion of a child's first time flying. It is available on all Air Serbia flights and can be requested directly from the cabin crew during the journey.

The airline did not specify any age limit or other conditions for receiving the certificate, saying only that it is intended as a memento of the experience. No further details were provided about how long the program will run or whether it will be expanded to include additional features.

The move fits into a broader pattern among airlines of adding small, low-cost touches designed to improve the travel experience for families and children, though Air Serbia has not described the certificate as part of any wider strategic push.