Incident Overview
During a flight, the crew received reports of moderate turbulence ahead. In response, the flight crew activated the fasten seatbelt sign, announced the impending turbulence to the cabin, and instructed flight attendants to be seated.
Passenger Actions
Despite the fasten seatbelt sign being illuminated and a verbal warning from a flight attendant about the imminent turbulence, a female, English-speaking passenger left her seat and entered a lavatory.
Turbulence Encounter
As the passenger was exiting the lavatory, the flight encountered moderate turbulence. She lost her balance and fell to the floor, immediately complaining of pain in her right leg.
Crew Response
Cabin crew and flight crew personnel stabilized the passenger's leg and assisted her to a nearby seat. The flight continued to its destination.
Medical Examination
A post-flight medical examination revealed that the passenger had suffered multiple fractures of the right leg and foot.
Conclusion
The incident highlights the importance of heeding crew instructions and safety warnings during flight, particularly when turbulence is expected.