Casualties unknown

Clear Air Turbulence Injures Flight Attendant During Meal Service (N797AN)

Miami, FL, US

On July 25, 2004, a Boeing 777 (registration N797AN) operated by American Airlines Inc was involved in an aviation accident near Miami, FL. Investigators recorded the probable cause as: the in-flight encounter with unforecasted clear air turbulence. This summary draws on records from the U.S. National Transportation Safety Board (NTSB) historical archive; 13 related events involving the same aircraft type or operator are linked below.

Sourcesthe U.S. National Transportation Safety Board (NTSB) historical archivePrimary reportUpdated 2026-06-10Data APIEditorial standards
Aircraft registered N797AN
Aircraft registered N797AN. Photo: Aero Icarus from Zürich, Switzerland / CC BY-SA 2.0, via Wikimedia Commons

A flight encountered unforecasted clear air turbulence, throwing flight attendants to the floor and fracturing one's shoulder. The autopilot was engaged with no pilot inputs; the captain described the event as moderate and short-lived.

Incident Overview

A commercial flight experienced unforecasted clear air turbulence while flight attendants were providing meal service to passengers. The turbulence caused several flight attendants to be thrown to the floor. One flight attendant operating in the rear of the aircraft sustained a fractured left shoulder.

Pilot Reports

The autopilot was engaged at the time of the event, and there were no pilot inputs during the turbulence encounter. According to statements from the captain, who was the flying pilot, and the first officer, the clear air turbulence lasted 3 to 4 seconds. The captain characterized the turbulence as "moderate" and noted that it felt similar to a wake turbulence encounter due to its extremely short duration.

Environmental Conditions

The captain indicated that there were no aircraft ahead of them and that the nearest thunderstorms were greater than 20 miles to the northwest. The first officer added that they had received no turbulence warnings from other aircraft and that they were clear of all weather.

Investigation report by the U.S. National Transportation Safety Board (NTSB) historical archive. Original record: https://carol.ntsb.gov/event/20060111X00048. This page is a structured re-presentation; facts and quotes are in the National Transportation Safety Board (NTSB), United States.