Passenger sustains ankle fracture during severe turbulence over Shizuoka

Casualties unknown • At an altitude of approx. 36,000 ft above Fujinomiya City, Shizuoka Pref., JP

A Japan Airlines Boeing 767-300 passenger suffered a serious ankle fracture after encountering severe turbulence at 36,000 feet.

What happened

On November 26, 2012, a Japan Airlines Boeing 767-300, registered JA610J, was operating flight 877 from Narita International Airport to Shanghai Pudong International Airport. The flight was carrying 171 people, including 159 passengers and 12 crew members.

While cruising at 36,000 feet over Fujinomiya City, Shizuoka Prefecture, the aircraft encountered sudden and severe turbulence. Digital flight data recorder (DFDR) records indicated significant vertical acceleration changes, fluctuating between +1.9 G and +0.7 G within a single second. At the time of the event, the seatbelt sign had been turned off, and several passengers were moving through the cabin. One passenger, who was walking near the aft lavatories, lost his balance during the intense shaking, resulting in a fractured right ankle. The aircraft eventually landed safely in Shanghai, where the injured passenger was transported to a hospital.

The investigation

The Japan Transport Safety Board (JTSB) examined flight data, meteorological satellite imagery, and atmospheric charts to determine the cause of the turbulence. Investigators analyzed infrared imagery which showed a "Transverse Band" and a "Bulge" moving through the region, as well as hourly analysis charts to identify vertical wind shear (VWS) patterns. The investigation also reviewed the pilot's actions, noting that the crew had previously identified potential weather risks and had planned a descent to avoid known disturbances, yet the specific pocket of turbulence was not detected by the on-board weather radar or reported by other aircraft in the vicinity.

Probable cause

The accident was caused by the aircraft encountering severe turbulence at 36,000 feet, which led to the passenger's injury. This turbulence was likely produced by large vertical wind shear occurring within a highly localized and temporary area, driven by strong southerly warm air flowing into the developing front of a low-pressure system.

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Frequently asked questions

What happened in the 2012-11-26 Boeing 767-300 accident near At an altitude of approx. 36,000 ft above Fujinomiya City, Shizuoka Pref., JP?

A Japan Airlines Boeing 767-300 passenger suffered a serious ankle fracture after encountering severe turbulence at 36,000 feet.

What aircraft was involved and where did it happen?

The accident on 2012-11-26 involved a Boeing 767-300, registration JA610J, operated by Japan Airlines Co., Ltd., at At an altitude of approx. 36,000 ft above Fujinomiya City, Shizuoka Pref., JP.

What was the probable cause of the accident?

The accident was caused by the aircraft encountering severe turbulence at 36,000 feet, which led to the passenger's injury. This turbulence was likely produced by large vertical wind shear occurring within a highly localized and temporary area, driven by strong southerly warm air flowing into the developing front of…

Investigation report by the Japan Transport Safety Board (JTSB). Original record: https://jtsb.mlit.go.jp/eng-air_report/JA610J.pdf. This page is a structured re-presentation; facts and quotes are in the Japan Transport Safety Board (JTSB) - Ministry of Land, Infrastructure, Transport and Tourism.

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