No fatalities

Pressurization System Failure on United Airlines Boeing 787-9 Over Baradero (N36962)

Localidad Baradero (Buenos Aires), AR

On November 3, 2021, a BOEING B-787 (registration N36962) operated by Aviación Comercial was involved in an aviation accident near Localidad Baradero (Buenos Aires), AR. No fatalities were reported. Investigators recorded the probable cause as: System/component failure (non-powerplant). This summary draws on records from the Argentine Transportation Safety Board (JST); 8 related events involving the same aircraft type or operator are linked below.

Sourcesthe Argentine Transportation Safety Board (JST)Primary reportUpdated 2026-10-18Data APIEditorial standards
Aircraft registered N36962
Aircraft registered N36962. Photo: Tony Hisgett from Birmingham, UK / CC BY 2.0, via Wikimedia Commons

On November 3, 2021, a United Airlines Boeing 787-9 (N36962) experienced a pressurization system failure during cruise at FL360 over Baradero, Argentina. The crew descended to FL150 and returned to the departure airport, landing safely with no injuries or damage.

Overview

On November 3, 2021, at 00:40 UTC, a Boeing 787-9 aircraft, registration N36962, operated by United Airlines on Flight 818 from Ministro Pistarini International Airport (SAEZ) to Houston Intercontinental Airport (KIAH), experienced a pressurization system failure during the cruise phase at Flight Level 360. The incident occurred in the vicinity of Baradero, Buenos Aires Province, Argentina.

Incident Details

The aircraft was in level flight at FL360 when a failure of the pressurization system occurred, classified as a system/component failure (non-powerplant). In response, the flight crew decided to return to the departure airport and adopted a lower flight level of FL150 to maintain cabin pressure. The aircraft landed without further incident. No injuries were reported among the 12 crew members and 147 passengers. The aircraft sustained no damage.

The flight was conducted under instrument meteorological conditions (IMC) and had a total duration of 1 hour and 2 minutes at the time of the incident.

Investigation Outcome

The Argentinean National Directorate of Aircraft Accident Investigation (JST) initiated a technical investigation. Based on the analysis of the circumstances and the conditions of the aircraft after the incident, and following the procedures established in MAPRIAAC Chapter 6, point 6.8 "Incidents", the investigation was discontinued. The authority determined that the lessons to be obtained were not of impact for improving operational safety of the State. The case was filed.

Probable cause

System/component failure (non-powerplant)

Frequently asked questions

What happened in the 3 Nov 2021 BOEING B-787 accident near Localidad Baradero (Buenos Aires), AR?

On November 3, 2021, a United Airlines Boeing 787-9 (N36962) experienced a pressurization system failure during cruise at FL360 over Baradero, Argentina. The crew descended to FL150 and returned to the departure airport, landing safely with no injuries or damage.

Were there any fatalities in the 3 Nov 2021 BOEING B-787 accident?

No fatalities were recorded in this accident.

What aircraft was involved and where did it happen?

The accident on 3 Nov 2021 involved a BOEING B-787, registration N36962, operated by Aviación Comercial, at Localidad Baradero (Buenos Aires), AR.

What was the probable cause of the accident?

System/component failure (non-powerplant)