What happened
After landing on runway 07, the flight crew was instructed by ramp control to contact the facility. The ramp control center, which is operated by airport personnel rather than Air Traffic Control (ATC) personnel, directed the crew to taxi east on taxiway AS toward gate A44.
While taxiing, the aircraft passed underneath a pedestrian bridge/overpass. During this maneuver, the airplane's vertical stabilizer made contact with the structure.
Findings
Prior to the flight, the crew had been provided with dispatch papers containing company directives. These procedures specified that aircraft larger than the Airbus A320 were prohibited from taxiing beneath the bridge. Additionally, the airport taxi chart included a cautionary note stating that the bridge offered a 40-foot tail clearance and a 117-foot wing clearance.